Privacy Policy

Introduction

SharkeyBoard ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered smart keyboard application and related services.

Our keyboard app is designed to be safe for users of all ages, including children, and we take special care to ensure appropriate privacy protections are in place.

Information We Collect

Account Information

When you create an account to access full features, we collect:

• Email address
• Display name (optional)
• Authentication credentials (securely stored)

Usage Data

To provide and improve our AI-powered features, we may collect:

• Translation requests and language preferences
• Smart reply usage patterns
• Clipboard notes (only when you explicitly save them)
• AI model preferences and usage statistics
• Feature usage analytics (anonymized)

Technical Data

We automatically collect certain technical information:

• Device type and operating system version
• App version and configuration
• Language and region settings
• Error logs and performance metrics

Important: SharkeyBoard does NOT collect or store everything you type. We only process text when you explicitly use our AI features (translation, smart replies, etc.).

How We Use Your Information

We use the collected information for:

• Providing AI-powered translation and smart reply features
• Managing your personal data storage and synchronization
• Calculating and managing LLM API usage costs for your account
• Improving our AI models and features
• Providing customer support
• Ensuring security and preventing fraud
• Complying with legal obligations

Data Storage and Security

Your data is stored securely using industry-standard encryption methods:

• All data is encrypted in transit using TLS/SSL
• Personal data is encrypted at rest
• We use secure cloud infrastructure providers
• Access to personal data is strictly limited to authorized personnel
• Regular security audits and updates are performed

Children's Privacy

SharkeyBoard is designed to be safe for users of all ages, including children under 13. We take special precautions to protect children's privacy:

• We do not knowingly collect personal information from children without parental consent
• No advertisements are shown in our app
• No inappropriate content is generated or suggested
• Parents can request access to or deletion of their child's data
• We comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at [email protected].

Third-Party Services

We use the following third-party services:

• Firebase Authentication: For secure user authentication
• Cloud Storage Providers: For data storage and synchronization
• AI/LLM Providers: For powering intelligent features (data is processed but not stored by these providers)

These services have their own privacy policies, and we encourage you to review them. We only share the minimum necessary information with these services to provide functionality.

No Advertisements

SharkeyBoard does not display any advertisements. We do not use advertising networks or tracking services for advertising purposes. Your data is never sold or shared with advertisers.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and associated data
• Portability: Request your data in a portable format
• Opt-out: Opt-out of certain data collection or processing

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy:

• Account information is retained until you delete your account
• Usage data is retained for up to 90 days for service improvement
• Technical logs are retained for up to 30 days for debugging purposes
• Deleted data is permanently removed from our systems within 30 days

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Effective Date" at the top
• Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Legal Compliance

We comply with applicable data protection laws including:

• General Data Protection Regulation (GDPR) for European Union users
• California Consumer Privacy Act (CCPA) for California residents
• Children's Online Privacy Protection Act (COPPA) for users under 13
• Google Play Store policies and requirements